Terms & Conditions

Last updated: 26/08/2019

Workshop Booking Terms

Booking must be made to secure place.

Booking fee is non-refundable but can be transferred to another course.

Bespoke

All of our commissioned headpieces are bespoke and are handmade to your criteria. Once payment has been cleared your order will be ready within 4 weeks but if arranged with Chanix Millinery it can be made sooner.

As a bespoke piece, once you have paid unfortunately changes (colour, features, etc.) can not be made and no refunds are issued. So please be certain that you have picked the right style and colours.

Production of your headpiece will be commenced when payment has been received.

 At your consultation Chanix Millinery takes no responsibility for your personal items 

Ready to Wear

Before buying a ready to wear piece we recommend you get in touch first to chanixmillinery@gmail.com to request a swatch of the fabric to ensure it matches your outfit.

Refunds will be given on ready to wear pieces, as long as they are returned within 7 days of purchase, and that all packaging and tags are intact and that the headpiece is unworn and in perfect condition.

Please contact chanixmillinery@gmail.com to make arrangements for return.

A tracking number must be obtained when items are sent back as Chanix Millinery will not be held responsible for any items lost in transit. Costs incurred for returns postage are the sole responsibility of the client.